We welcome your messages about stone design, sourcing, and styling. For all inquiries, please email [email protected]. This address is monitored by our team and is the only channel we use for new requests and follow-ups to ensure clear, centralized communication.
What to include in your message
To help us respond efficiently and provide useful guidance, please include as many relevant details as you can. Helpful information often includes:
- Project type (residential, commercial, renovation, new build, showroom, etc.)
- Scope (approximate square footage, number of rooms or surfaces)
- Location (city, state or country)
- Desired timeline or target completion date
- Budget range or cost expectations
- Photos, drawings, or spec sheets when available — include filenames and brief descriptions
- Preferred stone types or finishes if you have them in mind
Types of inquiries we welcome
Our team handles a broad range of requests. Typical inquiries include:
- Design consultations — concept guidance, layout advice, and material selection
- Custom sourcing — locating specific natural or engineered stone options and finishes
- Samples and showroom visits — arranging sample deliveries or appointments
- Wholesale and trade — dealer accounts, distributor partnerships, and contractor pricing
- Project support — technical specifications, installation guidance, and maintenance recommendations
- Press and media — editorial inquiries, photos, and collaboration requests
- Partnerships and collaborations — brand partnerships, showrooms, and events
- Careers and internships — role inquiries and submissions (please attach a resume and brief cover letter)
Response time expectations
We aim to acknowledge every email within 24–48 business hours. For detailed proposals, quotes, or sample arrangements, please allow up to 5–7 business days as our team may need to consult suppliers and review project materials. If your request is time-sensitive, please note the deadline and mark the subject line with Urgent so we can prioritize appropriately.
Follow-up and next steps
After your initial message, a team member will confirm receipt and outline the next steps. Depending on the nature of the inquiry, next steps may include a brief phone call, a request for additional materials, a formal quote, or a proposed timeline for samples or visits. Keep an eye on your inbox and include a preferred contact name and phone number if you are open to a follow-up call.
We look forward to learning about your project and helping you bring beautiful stonework to life. Please send all correspondence to [email protected].